Refund policy

Damaged, broken or wrong item. Email us at iwantcbuisness@gmail.com within 14 days of delivery with your order number and a photo or short video of the problem. We'll send a free replacement or give you a full refund. You don't need to send it back unless we ask.

Missing parts. Same steps. We'll send the missing part, or a new item if it can't be used without it.

Order hasn't arrived. Most orders arrive in 7-15 days. If tracking hasn't shown delivery 45 days after your order shipped, contact us and we'll send a replacement or refund you.

Tracking says delivered but you don't have it. Check with neighbors and your local post office first, then contact us. We'll open a claim with the carrier, which can take several weeks. We can't guarantee a refund for packages marked delivered.

Wrong address. Please check your address at checkout. We can't refund orders shipped to an address entered incorrectly.

Canceling. Contact us right away. If your order hasn't started processing, we'll cancel it and refund you in full. Once it ships, it can't be canceled.

Change of mind. We don't accept returns for change of mind. Our items ship from overseas, and return shipping would cost more than most items.

Approved refunds go back to your original payment method within 5-10 business days.